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Frequently Asked Questions
What communication methods does JCT use to keep our customers updated?
We maintain open, consistent communication, providing regular updates and being readily available for any inquiries. via Email, SMS and calls along with live updates through our customer centre portal
How does JCT ensure timely deliveries?
We use real-time tracking and efficient scheduling to guarantee punctuality, ensuring your deliveries arrive as planned.
What range of trucks does JCT offer?
The JCT Fleet is both diverse and dynamic, it includes a variety of vehicle types to cater for the full spectrum of logistical requirements. This includes Crane Trucks, Tautliners, Pantechs, Flat Top Semis, Semi Tautliners, B Doubles, Drop Decks, Mezzanine Semis, and Mezz B Doubles. We also have vehicles equipped with Hydraulic Tailgates. This diverse fleet operates 24/7 across Metropolitan Melbourne and Country Victoria, ensuring we our customers are engaging with a carrier who always makes it happen.
How transparent is JCT’s pricing?
Our pricing is transparent, with no hidden fees, and tailored specific to our customers requirements, allowing for clear cost forecasting and cartage budgeting.
Can JCT handle various logistic requirements?
Yes, our services are diverse and tailored to meet the specific logistic needs of our customers.
What steps does JCT take to avoid delays with pickups and deliveries?
Our operations team proactively manage allocations and employ a myriad of technologies to minimise delays, maximise communications and maintain efficiency for our customers.
